5kbet Privacy Policy – Your Data, Kept Safe

5kbet (https://5kbet.biz) is a trusted online gaming platform serving Bangladeshi players. We believe your personal data belongs to you — and safeguarding it is our primary responsibility.

This privacy policy explains what information 5kbet collects, why it collects it, how it is used, and what rights you have to control your data.

5kbet's privacy policy is built in accordance with international data protection standards. We never sell or share your information with third parties without authorization.

5kbet collects two types of information — data you provide directly, and data collected automatically through your use of the platform.

Information You Provide Directly

Data Type	Reason for Collection
Full Name	Identity Verification & Account Registration
Mobile Number	Contact & OTP Verification
Email Address	Account Notifications & Support
Date of Birth	Age Verification (18+)
National ID / Passport	KYC Verification & Legal Compliance
Payment information (bKash/Nagad/Rocket number)	Deposit & Withdrawal Processing
Bank Account Details (where applicable)	Large Transaction Verification

Automatically Collected Information

• IP address and device type (mobile/desktop)
• Browser Type & Operating System
• Which pages were visited on the platform and how long was spent on each
• Login and logout time records
• Betting & Game History
• Cookie and Local Storage Data

5kbet uses your collected information only for the purposes listed below. Your consent will be obtained before using your data for any additional purpose.

• Account Management: To manage registration, login, identity verification, and account security.
• Transaction Processing: To manage all financial transactions related to deposits, withdrawals, and bonuses.
• Legal Compliance: To comply with legal obligations related to KYC, AML (Anti-Money Laundering), and age verification.
• Customer Support: To resolve your complaints and queries quickly and accurately.
• Personalized Experience: To send you game suggestions, bonus offers, and relevant notifications tailored to your preferences.
• Fraud Prevention: To detect suspicious activity and keep the platform and all users secure.
• Platform Improvement: To analyze user experience and continuously improve our service quality.

5kbet uses cookies to ensure platform functionality and enhance your experience. Cookies are small text files stored in your browser.

Types of Cookies We Use

Cookie Types	Purpose	Validity Period
Essential Cookies	To maintain login sessions and security	Until end of session
Functional Cookies	To remember your language preference and settings	1 Year
Analytics Cookies	To collect traffic and usage statistics	2 Years
Marketing Cookies	To show you relevant ads and offers	6 Months

You can disable cookies at any time through your browser settings. However, disabling essential cookies may affect the proper functioning of certain platform features.

5kbet never sells your personal information. However, data may be shared with trusted third parties in the specific circumstances outlined below:

• Payment Provider: bKash, Nagad, Rocket, and similar services — solely for processing transactions.
• KYC Provider: Authorized verification agencies for identity and age verification.
• Legal Authorities: In response to lawful requests from government agencies under Bangladeshi law.
• Technology Partners: For cloud hosting and server management — however, they are not permitted to use your data for their own purposes.
• Fraud Prevention Agency: To regulatory authorities if money laundering or other illegal activity is detected.

5kbet retains your personal information only for as long as necessary. The following retention periods generally apply:

• Active account data — retained for as long as the account remains active.
• Transaction data after account closure — retained for up to 5 years due to legal obligations.
• Cookie & analytics data — retained for up to 2 years.
• Support contact history — retained for up to 3 years.

Any data that is not legally required to be retained after account closure will be permanently deleted within the designated timeframe. To request data deletion support@5kbet.bizto send us an email.

Every registered user on 5kbet has the following rights over their personal data:

To exercise any of your rights support@5kbet.bizto send us an email. We will respond within 30 business days of receiving your request.

5kbet strictly prohibits participation by anyone under the age of 18. We do not knowingly collect personal information from minors.

Date of birth is verified at the time of registration. If it is later found that a user is under 18, their account will be immediately closed and all collected data will be deleted.

If you believe a minor is using 5kbet, please contact us immediately.

5kbet uses industry-leading technology to protect your data. Our security measures include:

• 256-bit SSL Encryption: All data transfers are fully encrypted.
• Two-Factor Authentication (2FA): An added layer of security for accessing your account.
• Firewall Protection: Prevention of unauthorized access and cyberattacks.
• Regular Security Audits: Regular system audits conducted by third-party security experts.
• Suspicious Activity Monitoring: Instant alerts upon detection of unusual login activity or transactions.
• Data Segregation: Different categories of data are stored on separate, dedicated secure servers.

If you have any questions or concerns about this Privacy Policy, or wish to make a request regarding your personal data, please contact us:

• Email: support@5kbet.biz
• Response time: within 24–48 business hours
• Live Chat: Available 24/7

This Privacy Policy was last updated on January 1, 2026. If any significant changes are made in the future, you will be notified at your registered email address.